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Frequently Asked Questions

Website Terms of Use & Privacy Policy

 

1. Terms of Use

1.1 Website Access and Use

By using this website, you agree to do so lawfully and respectfully. You may not misuse the website or attempt unauthorised access to its systems.

1.2 Intellectual Property

All content, including text, resources, tools, and downloadable materials, is owned by me ([Your Name]) unless stated otherwise. You may use these for personal, non-commercial purposes only.
You may not:

  • Reproduce, share, distribute, or sell any content without my written permission.

  • Use my content to create your own tools, courses, or programmes.

1.3 No Professional Advice

The information on this site is for general guidance only. It does not replace personalised coaching, psychological advice, or medical consultation.

1.4 External Links

Links to third-party websites are provided for convenience. I am not responsible for the content or practices of those websites.

1.5 Limitation of Liability

I aim to provide helpful, accurate, and supportive content. However, I cannot guarantee results from using the information or resources shared on this site. I am not responsible for any decisions you make or any outcomes that result from using the website or its content.

1.6 Disclaimer – ADHD Coaching

ADHD coaching is a collaborative, goal-oriented process that supports personal growth, organisation, and self-management. It is not a substitute for counselling, psychotherapy, or medical treatment.
I am not a medical professional or mental health provider. If you have concerns about your mental health or require medical diagnosis, please speak to your GP or a qualified health practitioner.

Coaching outcomes vary depending on each person’s unique circumstances, commitment and goals. No specific results can be guaranteed.

 

Privacy Policy 

1. Information We Collect

a) Information You Provide

I may collect:

  • Your name, email and any information you share through contact forms, emails or discovery call bookings.

  • Payment data (handled securely via Stripe – I do not share your payment details myself)

  • Website usage data via cookies or analytics tools

 

b) How I use your information 

I use your data to:

  • Communicate with you

  • Deliver coaching services

  • Send resources or updates you’ve requested

  • Maintain records and improve services

I do not sell or share your information with third parties for marketing purposes.

2. Legal Basis for Processing

I process your data under:

  • Your consent (e.g. newsletter signup)

  • Contract (e.g. coaching agreement)

  • Legal obligations (e.g. accounting)

3. Cookies & Analytics

The website may use cookies to track how it is used. You can disable cookies via your browser. I may use privacy- conscious analytics tools to understand user activity without collecting identifiable personal data.

4. Your Rights

You have rights under UK data protection law, including:

  • Access to your data

  • Correction or deletion of your data

  • Withdrawal of consent for marketing

  • To make a request:
    - Please contact us in writing via the contact details below
    - We may request additional information to confirm your identity
    - We will respond within the time frame required by law

    If you believe your data has been handled improperly, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

 

5. Changes to This Policy

This policy may be updated occasionally. The latest version will always be available on this page.

6. Contact

Questions or concerns about this policy?
We welcome your feedback and enquiries.


Please contact us here:

Owner: Kristina Stromberg – Founder of Unmasked ADHD coaching (sole trader)
Website: https://www.unmasked-adhdcoaching.com
Contact: hello@unmasked-adhdcoaching.com

Address: Unmasked ADHD Coaching

86-90 Paul Street

EC2A 4NE

London

United Kingdom

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Email: hello@unmasked-adhdcoaching.com

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